/* EauPhélia — charte officielle Aqualter (cyan #149DB1 + bleu encre #001E46) */
:root{
  --teal:#149DB1; --teal-600:#0E7C8C; --teal-400:#3FBDCF; --sky:#0E7C8C;
  --navy:#001E46;
  --ink:#0f172a; --slate:#475569; --muted:#94a3b8; --line:#e2e8f0;
  --bg:#f8fafc; --card:#ffffff; --ok:#149DB1; --warn:#F59E0B; --bad:#EF4444;
  --radius:16px; --shadow:0 20px 40px -24px rgba(15,23,42,.35);
}
*{margin:0;padding:0;box-sizing:border-box}
html,body{height:100%}
body{font-family:'Plus Jakarta Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;
  color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;line-height:1.5}
button{font-family:inherit;cursor:pointer}
a{color:inherit}

/* ── Logo ─────────────────────────────────────────────────────────────── */
.logo{display:inline-grid;place-items:center;width:44px;height:44px;border-radius:12px;
  background:linear-gradient(135deg,var(--teal-400),var(--sky));color:#fff;font-weight:800;
  font-size:16px;letter-spacing:-.5px;flex:0 0 auto}
.logo.sm{width:34px;height:34px;font-size:13px;border-radius:10px}
.logo-img{height:42px;width:auto;display:block;flex:0 0 auto}
.logo-img.sm{height:26px}

/* ── Login (image1 du doc) ────────────────────────────────────────────── */
.login-bg{min-height:100vh;display:grid;place-items:center;padding:20px;
  background:linear-gradient(135deg,#3FBDCF 0%,#149DB1 55%,#0E7C8C 100%)}
.login-card{width:100%;max-width:420px;background:var(--card);border-radius:24px;
  padding:34px 32px;box-shadow:0 30px 60px -20px rgba(0,0,0,.35)}
.login-head{display:flex;align-items:center;gap:14px;margin-bottom:26px}
.login-head .titles h1{font-size:20px;font-weight:800;letter-spacing:-.5px;color:var(--navy)}
.login-head .titles p{font-size:12px;color:var(--muted);font-weight:600}
.field{margin-bottom:18px}
.field label{display:block;font-size:11px;font-weight:700;color:var(--slate);
  text-transform:uppercase;letter-spacing:.6px;margin-bottom:7px}
.field input,.field select{width:100%;padding:12px 14px;border:1.5px solid var(--line);
  border-radius:12px;font-size:16px;color:var(--ink);background:#fff;transition:border-color .15s}
.field input:focus,.field select:focus{outline:none;border-color:var(--teal)}
.btn-primary{width:100%;padding:14px;border:none;border-radius:12px;font-size:15px;font-weight:700;
  color:#fff;background:linear-gradient(135deg,var(--teal),var(--teal-600));
  box-shadow:0 10px 22px -10px rgba(13,148,136,.6);transition:transform .15s,filter .15s}
.btn-primary:hover{transform:translateY(-1px);filter:brightness(1.05)}
.btn-primary:active{transform:none}
.login-foot{margin-top:18px;text-align:center;font-size:11.5px;color:var(--muted);font-weight:600}
.login-foot::before{content:"🔒 "}
.login-err{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c;font-size:12.5px;
  font-weight:600;padding:10px 12px;border-radius:10px;margin-bottom:16px;display:none}
.login-err.show{display:block}
.hint-users{margin-top:16px;font-size:11px;color:var(--muted);text-align:center;line-height:1.7}

/* ── Shell (sidebar + contenu) ────────────────────────────────────────── */
.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:18px 14px}
.side-head{display:flex;align-items:center;gap:11px;padding:6px 8px 18px}
.side-head .titles h1{font-size:16px;font-weight:800;letter-spacing:-.4px;color:var(--navy)}
.side-head .titles p{font-size:10.5px;color:var(--muted);font-weight:600}
.nav{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.nav .sect{font-size:10px;font-weight:700;color:var(--muted);text-transform:uppercase;
  letter-spacing:.7px;padding:14px 10px 6px}
.nav button{display:flex;align-items:center;gap:11px;padding:11px 12px;border:none;background:none;
  border-radius:10px;font-size:13.5px;font-weight:600;color:var(--slate);text-align:left;width:100%;
  transition:background .12s,color .12s}
.nav button .ic{font-size:16px;width:20px;text-align:center}
.nav button:hover{background:#f1f5f9}
.nav button.active{background:#E6F4F6;color:var(--teal-600)}
.nav button.active .ic{filter:none}
.side-foot{margin-top:auto;padding:12px 8px 4px;border-top:1px solid var(--line)}
.userbox{display:flex;align-items:center;gap:10px}
.userbox .av{width:36px;height:36px;border-radius:50%;background:#E6F4F6;color:var(--teal-600);
  display:grid;place-items:center;font-weight:800;font-size:12px;flex:0 0 auto}
.userbox .meta{flex:1;min-width:0}
.userbox .meta .n{font-size:13px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.userbox .meta .r{font-size:10.5px;color:var(--muted);font-weight:600}
.userbox .logout{background:none;border:none;color:var(--muted);font-size:16px;padding:4px}
.userbox .logout:hover{color:var(--bad)}

.main{padding:30px 34px;overflow-y:auto}
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:22px}
.page-head h2{font-size:24px;font-weight:800;letter-spacing:-.6px;color:var(--navy)}
.page-head p{font-size:13px;color:var(--slate);margin-top:3px}

/* ── Sous-onglets ─────────────────────────────────────────────────────── */
.tabs{display:flex;gap:6px;border-bottom:1px solid var(--line);margin-bottom:22px;flex-wrap:wrap}
.tabs button{border:none;background:none;padding:10px 14px;font-size:13px;font-weight:700;
  color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px;border-radius:6px 6px 0 0}
.tabs button:hover{color:var(--slate)}
.tabs button.active{color:var(--teal-600);border-bottom-color:var(--teal)}

/* ── Cartes & grilles ─────────────────────────────────────────────────── */
.cards{display:grid;gap:14px}
.cards.c2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}
.cards.c3{grid-template-columns:repeat(auto-fit,minmax(220px,1fr))}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px}
.card h3{font-size:14px;font-weight:800;margin-bottom:4px}
.card .lbl{font-size:10.5px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}
.card .big{font-size:28px;font-weight:800;letter-spacing:-1px;margin-top:4px}
.list{display:flex;flex-direction:column;gap:0}
.row{display:flex;align-items:center;gap:12px;padding:12px 4px;border-top:1px solid var(--line)}
.row:first-child{border-top:none}
.row .av{width:34px;height:34px;border-radius:50%;background:#E6F4F6;color:var(--teal-600);
  display:grid;place-items:center;font-weight:800;font-size:11px;flex:0 0 auto}
.row .grow{flex:1;min-width:0}
.row .grow .n{font-size:13.5px;font-weight:700}
.row .grow .s{font-size:11.5px;color:var(--muted);font-weight:600}
.tag{display:inline-block;font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:999px;
  background:#E6F4F6;color:var(--teal-600)}
.tag.dedicated{background:#fef3c7;color:#92400e}
.mono{font-variant-numeric:tabular-nums;font-feature-settings:"tnum"}

/* ── Toggle on/off du robot ───────────────────────────────────────────── */
.switch{position:relative;display:inline-block;width:52px;height:30px}
.switch input{opacity:0;width:0;height:0}
.slider{position:absolute;inset:0;background:#cbd5e1;border-radius:999px;transition:.2s}
.slider::before{content:"";position:absolute;height:24px;width:24px;left:3px;top:3px;
  background:#fff;border-radius:50%;transition:.2s;box-shadow:0 2px 4px rgba(0,0,0,.2)}
.switch input:checked+.slider{background:var(--ok)}
.switch input:checked+.slider::before{transform:translateX(22px)}

/* ── Téléphone / appel simulé ─────────────────────────────────────────── */
.call-grid{display:grid;grid-template-columns:340px 1fr;gap:20px;align-items:start}
@media(max-width:880px){.call-grid{grid-template-columns:1fr}.shell{grid-template-columns:1fr}.side{display:none}}
.phone{background:linear-gradient(135deg,#001E46,#0E7C8C);border-radius:22px;padding:24px;color:#fff;
  box-shadow:var(--shadow)}
.phone .ph-head{text-align:center;margin-bottom:16px}
.phone .ph-head .num{font-size:13px;font-weight:700;opacity:.85;font-variant-numeric:tabular-nums}
.phone .ph-head .ent{font-size:11px;opacity:.7;font-weight:600;margin-top:2px}
.avatar{width:96px;height:96px;border-radius:50%;margin:6px auto 14px;display:grid;place-items:center;
  font-size:34px;font-weight:800;background:rgba(255,255,255,.15);border:2px solid rgba(255,255,255,.3)}
.avatar.live{animation:pulse 2s infinite}
@keyframes pulse{0%,100%{box-shadow:0 0 0 4px rgba(255,255,255,.15)}50%{box-shadow:0 0 0 14px rgba(255,255,255,.04)}}
.phone .st{text-align:center;font-size:13px;font-weight:700;min-height:20px;margin-bottom:6px}
.phone .tm{text-align:center;font-size:12px;opacity:.8;font-variant-numeric:tabular-nums;min-height:18px;margin-bottom:16px}
.phone .ctrl{display:flex;justify-content:center;gap:16px}
.cbtn{width:60px;height:60px;border-radius:50%;border:none;display:grid;place-items:center;font-size:24px;transition:transform .15s}
.cbtn:hover{transform:translateY(-2px)}
.cbtn:disabled{opacity:.4;transform:none}
.cbtn.call{background:var(--ok);color:#fff}
.cbtn.hang{background:var(--bad);color:#fff}
.cbtn.snd{background:rgba(255,255,255,.16);color:#fff;width:48px;height:48px;font-size:18px;align-self:center}

/* ── Base documentaire ───────────────────────────────────────────────── */
.drop{border:2px dashed var(--line);border-radius:var(--radius);padding:26px;text-align:center;
  color:var(--muted);font-size:13px;font-weight:600;background:#fff;margin-bottom:16px}
.drop b{color:var(--teal-600)}
.doc-tags{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.doc-tags .tag{background:#f1f5f9;color:var(--slate);font-weight:600}
.badge-st{font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:999px}
.badge-st.indexe{background:#E6F4F6;color:#0E7C8C}
.badge-st.en_cours{background:#fff7ed;color:#9a3412}
.doc-type{width:40px;height:40px;border-radius:10px;background:#E6F4F6;color:var(--teal-600);
  display:grid;place-items:center;font-weight:800;font-size:10px;flex:0 0 auto}

.transcript{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px;
  min-height:420px;max-height:560px;overflow-y:auto}
.transcript .empty{color:var(--muted);font-style:italic;text-align:center;padding-top:160px;font-size:13px}
.t-msg{margin-bottom:12px;max-width:82%;clear:both}
.t-msg .who{font-size:10px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.4px;margin-bottom:3px}
.t-msg .bub{padding:10px 13px;border-radius:14px;font-size:13.5px;line-height:1.55}
.t-msg.bot{float:left}
.t-msg.bot .bub{background:#E6F4F6;border:1px solid #C5E7EC;border-bottom-left-radius:4px;color:var(--ink)}
.t-msg.caller{float:right;text-align:right}
.t-msg.caller .bub{background:#0f172a;color:#fff;border-bottom-right-radius:4px;text-align:left}
.typing .bub{color:var(--muted)}
.typing .bub::after{content:"●●●";letter-spacing:2px;animation:blink 1.2s infinite}
@keyframes blink{50%{opacity:.3}}

/* ── Bandeau d'état (off/on) ──────────────────────────────────────────── */
.banner{display:flex;align-items:center;gap:12px;padding:14px 16px;border-radius:var(--radius);
  font-size:13px;font-weight:600;margin-bottom:20px;border:1px solid}
.banner.off{background:#fff7ed;border-color:#fed7aa;color:#9a3412}
.banner.on{background:#E6F4F6;border-color:#C5E7EC;color:#0E7C8C}
.dot{width:9px;height:9px;border-radius:50%;flex:0 0 auto}
.dot.g{background:var(--ok)}.dot.o{background:var(--warn)}

/* historique appels */
.hist .row .badge{font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:999px;background:#f1f5f9;color:var(--slate)}
.hist .row .badge.pos{background:#E6F4F6;color:#0E7C8C}

.frame{width:100%;height:calc(100vh - 150px);border:1px solid var(--line);border-radius:var(--radius);background:#fff}
.note{font-size:12px;color:var(--muted);margin-top:10px}